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Dear Qantas..

by Customer Underground on 20 Jan 2012, 11:48

In response to what our Mavens have said about Qantas, we've written them a letter.

Dear Qantas,

We're the Customer Underground and we listen to what people say about businesses. Lately, they've said a lot about you. Keep reading »

What Have We Become?

by NatBat on 05 Jan 2012, 12:19

In the midst of heavy duty shopping season, Maven NatBat reflects on our consumer culture:

You often hear the term ‘consumer culture’ mixed with cynicism about the effects it is having on our society. But these comments seem to have little impact on our reaction to the endless cycle of the ‘next best thing’ to hit the shelves. So why is this the case? Keep reading »

Happy (sustainable) New Year!

by Customer Underground on 28 Dec 2011, 16:15

With 2012 just around the corner, we all commence the age-old ritual of drawing up (and then forgetting) our New Year resolutions.

So, as we’re celebrating New Year in the Peats Ridge sustainable arts and music festival, we’d like to ask YOU, what your 2012 sustainability New Year Resolution is. Will you: Keep reading »

Bright days of Summer!

by NatBat on 23 Dec 2011, 15:08

Maven NatBat brings on the colour with her piece about summer flair!

I always love the atmosphere that is brought about by the anticipation of summer. It is a time of year where people want to relax, have a good time and soak up the sun – especially after all the cold weather. This year I really feel this energy has been captured in fashion’s wonderful colour palette. Keep reading »

TEN, nine, eight, seven… BoomVox is spending NYE @ Peats Ridge!

by Customer Underground on 19 Dec 2011, 13:37

Got plans for NYE?

We sure do. Cause we've got our lips into the most excellent party this side of 2011 at the Peats Ridge 2011 Sustainable Arts & Music Festival!

With more musical acts lined up than a high school talent show (Gotye included), we'll be tapping into the voice of the masses at this eclectic, grooving and most sustainable festival, through BoomVox, our realtime feedback app. Keep reading »

Sorry QANTAS, I think I'm out...

by higherthanexpec... on 06 Dec 2011, 16:00

My best friend as a kid (still my best friend, in fact) was raised, in part, by his gay dad and stepdad. Sure enough, stepdad was a Qantas steward of many years’ standing. And of all the tales with which he’d regale us of his work exploits, what’s stuck with me the most was his scathing description of Qantas business culture – from top to bottom, he’d say, self-absorbed, superior, and with an almost genocidally hostile view of its customers as a class of beings. Keep reading »

The Best Hangover Cure: Sydney Southern Surf Breaks

by Customer Underground on 30 Nov 2011, 11:32

The silly season and hang over’s go together like Labradors and water (or Lindsay Lohan and rehab). But any seasoned surfer will tell you nothing beats a hangover like a dip in old salty. That’s why we’ve hit up one of our favourite Sydney surfer Rob for his picks and places for the all important hang over cure and in true Customer Underground style, those perfect places to find inspiration for scarpering down a post surf seafood feed!

Keep reading »

The Great Aussie Market Tour

by faeriebek on 30 Nov 2011, 11:20

Looking to visit the capital cities this holiday season or simply trying to figure out the places to go for interesting gifts for Christmas? Check out maven faeriebek’s Great Aussie Market Tour!

Keep reading »

Ways to avoid the Christmas shopping crowd!

by colin on 29 Nov 2011, 18:41

''Hohoho Tis the season to be jolly and merry!' as Santa would say. Though easy for Arctic dwelling folk to proclaim, (particularly that 'someone' who just happens to have an army of helping elves and reindeers), we mere peasants often subject ourselves to car park battles, tests of endurance waiting in queues or scavenger hunts to find that elusive Cabbage Patch doll.

Fear not fellow reader, for here are some tips and points of motivation to help minimise your stress levels!. Perhaps you'll have some tips of your own to share! Keep reading »

We're too cool for cool!

by Customer Underground on 24 Nov 2011, 10:08

Break out the champagne - we've been declared as one of Australia’s ‘Coolest’ businesses in The Sixth Annual Cool Company Awards. What does that mean? Well, we're among the Top 50 of cool, out of 700 other companies, all trying to do things differently. We knew we were cool, but not that cool.

We were recognized as revolutionizing customer feedback, with both the Customer Underground website, and the BoomVox app. Keep reading »

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