Australia Post
| Favourite: | 0% say it is one of their favourite businesses. |
| Value: | 50% say they get great value for money here. |
| Service: | 0% say the customer service is something special. |
Reviews
Exchange currency here--no commission fees
Next time you're travelling overseas, do yourself a favour and exchange currency at Australia Post! It's easy and there are NO fees. The only catch is that you have to plan ahead... The daily maximum for buying currency is $1500 AUD, so you may need to place a few orders over a couple of day. When you place an order by noon, your order is ready to be picked up the next business day by 4:00 PM. Worth the effort!
Frustrating, and unavoidable.
While I've regularly found individual employees to be friendly and helpful, the overall level of service is not good. For example: (1) queues seem to be always long, even at non-peak times; (2) they claim to have attempted delivery of packages to our address...which are never successful, even if someone was home at the time; (3) if we have 'missed' delivery, they refuse to 'redeliver' packages (even when I pleaded due to various extenuating circumstances on our part); (4) there is no way to contact your local post office; and (5) mail is frequently mis-delivered to our address...often with an address that barely resembles ours (e.g., a different street!). But, there's really no alternative... Two bright spots: I am impressed with the speed of in-city delivery & the guy who works in the mailboxes at Potts Point is always friendly and helpful.
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