NRMA
| Favourite: | 50% say it is one of their favourite businesses. |
| Value: | 50% say they get great value for money here. |
| Service: | 50% say the customer service is something special. |
Reviews
If you drive a bomb, it's a must!
Agree with other posters on this matter - NRMA provides an excellent roadside service and has justified, and repaid my membership since I got my first car (and first in a series of bombs) in 1992. (I have no views on insurance etc, although I guess that's a different company these days) However, punters should be aware - YOU NEED TO SIGN UP IN ADVANCE! A mate on my cricket team broke down on the M7 (Sydney) a few weeks ago and discovered, on calling NRMA, that he wasn't in fact a member. They were happy to help him, and sent a service vehicle within an hour, but the on-the-spot joining fee was something like $350! This is a fair-enough policy - otherwise no-one would join until they broke down - but painful in comparison to the much lower annual fee (which from memory is $120-150??).
Yes indeed, you made me unworry
NRMA, yes indeed, you made me unworry. Our car got smashed into from behind. We called NRMA. They had it into the shop, a taxi provided, and returned lickity split. I was thrilled that the service was so easy. It's a worry to have your car smashed. NRMA did make it easy to deal with. So I guess their current advertising campaign is spot on. NRMA I did unworry.
Easily the best car insurance quote I got
NRMA were easily the most competitive, simple to follow and eager to help out of everyone I spoke to for car insurance. Even despite some promotional offers and member discount things for some of the other big names, NRMA's insurance for my new car was more than a hundred dollars less. The lady on the phone seemed like she genuinely didn't mind comparing different prices and adjusting things as I asked about them, her friendly manner made it so much more pleasant to part with a big chunk of money.
As someone who knew very little about car insurance and was a newb to the experience, they definitely helped me out and made it easy to follow. The experience with them was much less daunting than expected.
NRMA definitely do HELP.
The very model of how a large business should be run
Couldn't agree more. Never had a bad experience with NRMA, and we have all our insurance with them: car, home, building, contents, you name it. A perfect model of outstanding customer service, transparency, clear communication and fair pricing. I love doing business with them, and can't imagine ever taking my business elsewhere
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