Vodafone Retail- Oxford Street
| Favourite: | 0% say it is one of their favourite businesses. |
| Value: | 0% say they get great value for money here. |
| Service: | 100% say the customer service is something special. |
Reviews
Big gold star for this store!
Vodafone has been coping a bucket load of flack of late, and whilst I have walked away from their terrible portable internet, I have been a pretty happy mobile customer for the last decade.
I went to buy my very first smart phone and trundled into the closest local shop, the one at the base of Oxford st in Darlo. I had a budget of $500, not much knowledge and admittedly, a fear of changing from Nokia architecture that I am so used to. What I really liked about the two staff guys I dealt with was they were not hammering me for high sales or trying to convert me to contract, nor did they leave me dangling. I got a BRILLIANT experience of attention to detail, polite and down to earth attitude, helpful information, great discussion about what I was looking for and what suited my needs. Super impressed!
Above and beyond the call of duty were Googling answers about Android App Market plus also scoring a phone that was currently listed as almost $400 for the sale price of $179. The prices were due to go down the next week and this was shared with me by the staff and they advised I should come back the following week. When I explained I couldn't, they got the new phone from stock, loaded into inventory and gave me the sale- that's huge because normally a lot of sales guys won't even tell you about the sale, let alone give it to you a week early!
Just loved the experience because it was everything I like in my shopping experiences: tailed, informed, low pressure, friendly and real customer care.
Onya Vodafone Oxford st- I will so totally be back for accessories and other products in future!


