Fitness First, Mosman review by mosmanmel

Think of the song Hotel California--"you can check out anytime you like, but you can never leave."

The company kept billing me even after I cancelled my membership.  Their policy is that members need to give at least 4 weeks' notice.  That's fine, but they kept billing me even after the 4 week period.  When I called to point this out, no one would return my call.   The billing continued for another 2 months and only stopped when my credit  expired.   The first time I heard from them was when one of the employees from their collections dept called to say I owed them money!   I explained to him that in fact it was Fitness First who owed me money as they kept billing me long after the 4 week cancellation period.  

The bill collector was so rude that I hand delivered a letter to the location and mailed one to the company CEO.  I never received a reply.   

Keep away!