Vodafone review by Marzipan

I have a bunch of Vodafone products including the $79 cap iphone plan, and two pre-paid sticks for laptops, and a pre-paid SIM for the ipad.  I am underwhelmed with their customer service. Particularly, recharging the wireless sticks for the laptops. So, if you go on to the site and try and recharge the stick, they give you the option of recharging with a credit card.  But a lot of cards are not "authorized" and it is very frustrating! Not a single card that I have (out of 5-6) work.  So I called customer service three different times, and no-one could figure it out. Until one bright spark asked their manager and it turns out that you need 1. An Australian credit card and 2. Only certain Australian credit cards work. E.g. ANZ doesn't have a "relationship" with Vodafone, so their Visa cards don't work.  Hmmmm. ANZ is a pretty big bank... In any case, after a long goose chase, the answer was, "go down to your local shop and buy a voucher."  Hmmmm.  I guess they don't want to take my money...